At Thrive, you’ll find our claims service sets us apart. If you have an insurance claim with us, that's when our white glove claims process kicks in. The process can be complicated, so we just don’t hand you over to some insurance adjuster you’ve never met – your agent is with you every step of the way. After all, the entire purpose of purchasing insurance is to protect what you own and to get the professional advice or help you need along the way. And together, we thrive.
While your claim is open and being worked on, we'll call you each Friday to check in. It's simple, but it's something we're surprised most agents don't do. We want to know how things are going and if you have any questions along the way. And if there's ever an issue, we'll help out to make sure your claim is settled as soon as possible.
It’s not unusual for people to deal with claims adjusters for months, going back and forth with no resolution. And sometimes, they deny claims because they don’t have the complete picture of your coverage. Because your agent is involved from start to finish in the claims process, we can move things along quickly.
We make it easy to file a claim, and we make sure you understand what’s going on every step of the way. Adjusters talk in insurance language, but you don’t. We understand both insurance language and words used in the real world, so we can translate for you to make sure you understand everything that’s going on with your claim.
An insurance claim is a formal request by you to an insurance company for a loss covered by your policy. The insurance company assigns an adjuster, who will assess the damage, and when your claim is approved, the insurance company issues payment.
To file a claim, fill out the form below or call us as soon as you can after the incident.
Once you’ve contacted us and we’ve gone over your coverage, we’ll help you file your claim with the insurance carrier and work with you until your claim is closed. At Thrive, it’s all about collaboration and teamwork. This means no shortcuts and no half-hearted answers to your problems, and we never leave you wondering about what’s going on.
It’s easy! Fill out the form below – just message us with what happened.
We’ll get right back to you and get things going!